| Column | Description |
|---|
| % Completed | Percentage of contacts in the campaign that have been contacted. |
| Actual End Time | Date and time when the campaign ended. |
| Actual Start Time | Date and time when the campaign began. |
| Allow Append | Indicates if the campaign can be appended. |
| AM Option | Answering machine options for the campaign. This column contains one of the following values: - Don't Leave Messages
- Leave Messages
- Transfer all Connections
|
| Built Date | Date and time when the campaign was built. |
| Call Center | Call center associated with the campaign. |
| Campaign ID | ID assigned to the campaign. |
| Campaign Name | Name of the uploaded campaign (filename). |
| Completed | Number of contacts in the campaigns that have been contacted. |
| Control | Following icons to control the campaign: The icons are disabled until their functions are applicable to the campaign. | Info |
|---|
- A stopped campaign is reported and must be requeued to begin contacting.
- The icons are disabled for deactivated campaigns.
- If you attempt to pause or stop a system-generated campaign (such as inbound, manual, transactional email, transactional SMS, and scheduled callback), you are prompted to confirm your action.
|
|
| Date Modified | Date when the campaign was played. |
| Loaded | Number of valid contacts loaded from the campaign. | Info |
|---|
Depending on the value in the Scrub column, the value in this column is either the same as that in the Uploaded column or less than that in the Uploaded column. |
|
| Play State | |
| Remaining | Number of contacts in the campaign who are remaining to be contacted. | Info |
|---|
- Before the campaign is run, the value in this column is the same as that in the Loaded column.
- When the campaign is run, the value in this column is dependent on that in the Completed column.
|
|
| Schedule | Type of schedule for running the campaign (for example, on demand or scheduled). |
| Scrub | Communication mode for which the contact numbers in the campaign are scrubbed. This column contains one of the following values:- None: No phone number in the campaign is scrubbed.
- Wireless: Scrubs all wireless phone numbers in the campaign so that all landline numbers are contacted.
- Landline: Scrubs all landline numbers in the campaign so that all wireless phone numbers are contacted.
- Segmented Wireless: Uses different contact strategies, based on the position of a phone number, to contact both landline and wireless numbers from the campaign. This mode is achieved by shifting the wireless numbers to positions 16 through 30 of the phone number list of an account. That is, all wireless numbers from positions 1 through 15 are scrubbed.
|
| Service ID | ID of the service associated with the campaign. |
| Service Name | Name of the service associated with the campaign. |
| Strategy | Strategy for contacting the numbers in the campaign. |
| Type | Type of service for the campaign (for example, outbound). |
| Uploaded | Number of contacts uploaded in the campaign. |
| Uploaded Date | Date and time when the campaign was uploaded. |
| Voice | Voice talent assigned to the campaign (for example, Bob (American Male), Claudine (French Canadian Female), or Juanita (Spanish Female). |
