the current month and the previous month. |
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Voicemail Recording ReportThe Voicemail Recording Report is a standard report available to users through the LiveVox Portal. Users can play and download the group voicemail recordings. However, you cannot play or download personal voicemail recordings. Note |
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The Voicemail Recording Report is available only in LiveVox U11 and later versions. |
Image Added The Voicemail Recording Report contains the following result columns: - Mailbox
- Account
- Phone
- Session
- Date
- Voicemail Start Time
- Voicemail Duration
- Voicemail Status
- Audio Play
- Audio Download
You can use the following search criteria to generate reports: - Dates
- Call Center
- Mailbox
- Phone
- Account
- Sort By
- Voicemail Duration
Image Added This report is generated with a start and end time frame no greater than 90 days. You can generate reports in JSON and HTML formats, and you can export the reports to Adobe PDF, Microsoft Excel, and CSV formats.
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