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Image AddedAgent Training





These Training on Demand modules help

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with quick and independent training for agents using the LiveVox Agent Desktop.

 

Info

All training content is provided for information purposes only.  You should test and confirm the proper

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functioning of all features before use in a production environment.



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titleAgent Training Modules

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  • Newtablink
    aliasTraining for Agents using TDM/Desk phone

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  • urlhttps://drive.google.com/open?id=

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  • 1OsUa-5wXT0ufHNkn_h7EIKWZ-BWUEB4p
  • Newtablink
    aliasTraining for Agents using Agent Desktop Native

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  • urlhttps://drive.google.com/open?id=

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  • 1oX583AVgJTpwQO9pxn-bdMLZdIo760M-
  • Newtablink
    aliasTraining for Agents using "Call Using Computer"

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  • or WebRTC
    urlhttps://drive.google.com/open?id=

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  • 16ybRemQrJ5qmNnnogwK7OFJrmQ28iPF-
  • Newtablink
    aliasTraining for Agents using LVC

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  • or Soft Phone

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  • urlhttps://drive.google.com/open?id=

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  • 14Ni1ZCfaQGvQBI_5D7BnwD7p2ML9vJiq
  • Newtablink
    alias

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  • UCRM Agent Experience
    urlhttps://drive.google.com/

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Newtablink
aliasTraining for Agents using "Call Using Computer" /WebRTC (based on Platform v.5.0)
urlhttps://drive.google.com/open?id=0B5P_IkUOot87UDJFaG9Edk5lNGc

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Newtablink
aliasTraining for Agents using TDM/Desk phone (based on Platform v. 5.0)
urlhttps://drive.google.com/open?id=0B5P_IkUOot87bjJ5S251dWhXcVE
  • file/d/19Gp9D7F_wF92tmr50IIOb1EPMPW9LvJd/view?usp=sharing





 

 

 

 

 

 

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