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Image AddedAdvanced Training






These

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Training on Demand series

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help with independent training for more advanced administrative users.

Info

All training content is provided for information purposes only.

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You

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must test and confirm the proper

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functioning of all features before use in a production environment.



Panel
titleColor#FFFFFF
titleBGColor#243356
titleAdvanced Training Modules

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  • Newtablink
    aliasSchedule Campaign Jobs
    urlhttps://drive.google.com/open?id=1IsL2F-IR_UEe0FeBO41C34fZMpK0OCfI
     
  • Newtablink
    aliasSegmentation
    urlhttps://drive.google.com/file/d/1ixhprqPq68pZhaT61hD3pLeJMiRvQXzw/view
  • Newtablink
    aliasSecure Payment Capture
    urlhttps://drive.google.com/open?id=1ymD-CDEvgg07gKixoe-TLCmz4QKtK-vK
  • Newtablink
    aliasFTP Browser

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  • urlhttps://drive.google.com/open?id=1Kuxm59_wIIvuqXgeDWrjgvyoJXoZ3kir

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  • Newtablink
    aliasTermination Codes Editor

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  • urlhttps://drive.google.com/open?id=1QObZVoItIiDgtWkqCQh7k7UL_TEM96xt

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  • Newtablink

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  • alias

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  • Agent Widgets

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  • urlhttps://drive.google.com/open?id=1JkG2OSDLCogDBLAaNay8ajN5k2M3XTeR
  • Newtablink
    aliasPreferred Click Distribution

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  • urlhttps://drive.google.com/open?id=0B5P_IkUOot87eGpXVU9ERXpjS1E
     
  • Newtablink
    aliasAgent Phonebook

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  • urlhttps://drive.google.com/

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  • file/d/1K4K5edpS_6U_hqvey_QNmACQOYn8SIOj/view?usp=sharing
  • Newtablink
    aliasGroup and Agent Voicemail

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  • urlhttps://drive.google.com/open?id=0B0P37FJ8sJ_tZ3lHR2lUV0FESGM
  • Newtablink
    aliasMessage Template Maintenance

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  • urlhttps://drive.google.com/open?id=0B5P_IkUOot87cGwtQXRMUE45a0U
  • Newtablink
    aliasAdjusting Call Center Hours

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  • urlhttps://drive.google.com/

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  • file/d/1GhBlP5uQL2XP1IQPqy6TobX6qFbaFAnI/view?usp=sharing
  • Newtablink
    aliasPhrases editor - Ordering Voice Talent Phrases

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  • urlhttps://drive.google.com/open?id=0B5P_IkUOot87dWd3dk81cnRDTUk
  • Newtablink
    aliasPhrases editor - Creating TTS Phrases

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  • urlhttps://drive.google.com/open?id=0B5P_IkUOot87U1I4MEFkVzdzZ0E
  • Newtablink
    aliasAdding Voicemail Module to an Inbound Line

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  • urlhttps://drive.google.com/file/d/0B5P_IkUOot87MkVaTVotbUFjdEU/view

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  • Newtablink
    aliasWeb Chat Configuration
    urlhttps://drive.google.com/file/d/1sahqxMf3UKMeNh7hfO0-1pNPcs8tC81K/view?usp=sharing

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  • Newtablink
    alias

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  • SMS Template Configuration
    urlhttps://drive.google.com/file/d/

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  • 1deS0hzwBCJ-NetMv1y4YPaf1eelR8OSB/view

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