Page tree

Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Image AddedAgent Training





These Training on Demand modules help

...

width20%

...

width80%

...

with quick and independent training for agents using the LiveVox Agent Desktop.

...

Info

All training content is provided for information purposes only.  You should test and confirm the proper

...

functioning of all features before use in a production environment.



Panel
titleColor

...

#FFFFFF

...

titleBGColor

...

#243356
titleAgent Training Modules
  • Newtablink
    alias

...

  • Training for Agents using TDM/Desk phone
    urlhttps://drive.google.com/

...

  • open?id=1OsUa-5wXT0ufHNkn_h7EIKWZ-BWUEB4p
  • Newtablink
    aliasTraining for Agents using

...

  • Agent Desktop Native
    urlhttps://drive.google.com/open?id=

...

  • 1oX583AVgJTpwQO9pxn-bdMLZdIo760M-
  • Newtablink
    aliasTraining for Agents using "Call Using Computer"

...

  • or WebRTC
    urlhttps://drive.google.com/open?id=

...

  • 16ybRemQrJ5qmNnnogwK7OFJrmQ28iPF-
  • Newtablink
    aliasTraining for Agents using

...

  • LVC or Soft Phone
    urlhttps://drive.google.com/open?id=

...

  • 14Ni1ZCfaQGvQBI_

...

  • 5D7BnwD7p2ML9vJiq
  • Newtablink

...

  • alias

...

  • UCRM Agent Experience

 

 

...

  • urlhttps://drive.google.com/file/d/19Gp9D7F_wF92tmr50IIOb1EPMPW9LvJd/view?usp=sharing