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Image AddedAgent Training





These Training on Demand modules help

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with quick and independent training for agents using the LiveVox Agent Desktop.

 

Info

All training content is provided for information purposes only.  You should test and confirm the proper

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functioning of all features before use in a production environment.



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titleAgent Training Modules
  • Newtablink
    aliasTraining for Agents using TDM/Desk phone
    urlhttps://drive.google.com/open?id=1OsUa-5wXT0ufHNkn_h7EIKWZ-BWUEB4p
  • Newtablink
    aliasTraining for Agents using Agent Desktop Native
    urlhttps://drive.google.

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Tip

This training is based on ACD version 2.9

 

  • com/open?id=1oX583AVgJTpwQO9pxn-bdMLZdIo760M-
  • Newtablink
    aliasTraining for Agents using "Call Using Computer" or WebRTC
    urlhttps://drive.google.com/open?id=16ybRemQrJ5qmNnnogwK7OFJrmQ28iPF-
  • Newtablink
    aliasTraining for Agents using LVC or Soft Phone
    urlhttps://drive.google.com/open?id=14Ni1ZCfaQGvQBI_5D7BnwD7p2ML9vJiq

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  • Newtablink
    alias

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  • UCRM Agent Experience
    urlhttps://drive.google.com/file/d/

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  • 19Gp9D7F_

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  • wF92tmr50IIOb1EPMPW9LvJd/view?usp=sharing

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