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  • You can generate this report for a period that is not more than 31 days. If you want to generate a report for an additional period, contact the LiveVox Customer Care Teamteam.

  • You can generate the report only up to the last 90 days from the current date.

  • All the time values in the report are represented in UTCbased on the time zone setting at the client level.

Expand below to learn about the report search criteria and how to interpret the generated report.

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