The Fields editor displays the list of fields existing in the selected Entity. These details include: Entity - Displays the associated entities to the selected Fields. You can select the appropriate entity from the available drop-down list: - Contact - Select Contacts for fields : Fields that are associated with a specific record in Contacts managerContact Manager.
- Transaction: Campaign- Select Transaction for Campaign based fields that are associated with records within a campaign.
- Interaction - Select Interaction for : Contact Flow-based fields that are associated with a specific call, email, or SMS.
- Ticket: Ticketing- Select Ticket for Ticketing based fields that are associated with records within a Ticket.
- Account - Select Account for fields : Fields that are associated with records within in an Account.
- Agent - Select Agent for fields : Fields that are associated with records within in the Agent editor.
- SMS Dnc: Fields that are associated with records in the SMS DNC in Contact Manager.
- Phone Dnc: Fields that are associated with records in the Phone DNC in Contact Manager.
- Email Dnc: Fields that are associated with records in the Email DNC in Contact Manager.
- User: Fields that are associated with user records.
Based on the selected entity, the General tab displays the following details: - Field - Displays the field name of the selected entity.
- Label - Displays the label associated with the field name.
- Data Type - Displays the data type defined for a field. The data type for a field can be defined as Date, String, Boolean, Number, or List.
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