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To add and configure a new role:

1. Click Add.
2. The Add Roles pop-up window appears.
3. In the General Info section:
4. Specify a name for the role in the Name field.
5. Select the LiveVox standard default role from the Select a role to start with drop-down list, on which the new role needs to be based. 
6. Click the right arrow () to start defining security powers in various features in LiveVox Portal.
7. Click Save. 

To view the For LiveVox standard roles and permission information, see User Roles and Permissions.