The Arbitrator Report enables you to generate a report on the arbitration tasks based on the filter criteria.
To view a Arbitrator Report:
- Click the Advanced Search (
) icon. - Enter the Date Filter Option. Choose between Due Date, Completion Date, or Created Date.
- Select Date Range or Custom Dates using the radio button.
- For Date Range, choose an option using the drop-down menu.
- For Custom Dates, enter the From and To dates.
- Select the values for the following filters, as required. Select from the Available list and move to Selected list using arrow keys.
- Agents – Select the agents.
- Arbitrator – Select the arbitrator.
- Assessor – Select the assessor.
- Call Centers – Select the call centers.
- Priority – Select the priority.
- Services – Select the services.
- Status – Select the status.
- Click Apply. The report displays information for the fields selected.
- Double-click on the task to view in detail.
To export the report:
- Click the Export to arrow and select:
- PDF - To export the report in PDF format.
- CSV - To export the report in CSV format.