Page History

The Settings subtab enables you to update the window title and Submit button, and add attachmentsspecify the Messages, Theme, Layout, and Attachments.

To update the settings:

1. Specify values in the following fields.
   Messages
   

   • Form titles: Specify a form title. This title is displayed on the web form when an agent creates a record on the U-CRM Agent Desktop

   • Submit button: Specify the text for the button.

   • Success text: This message is displayed when creating a ticket.
   • Error text: Specify the error message.

   Theme
   

   • Form: Select the form color.
   • Fields: Select the field color.
   • Submit button: Select the Submit button color.

   Layout
   

   • Columns: Select the columns from the list.

   Attachments

   • Enable Attachments: If you enable this option, the Attachments box appears.
   • Max # number of Attachments: Specify the number of attachments that you can attach.

   • Required: Enable this option if the attachments are mandatory.

2. After updating the form, click Save.

   Info
   title info
   If you wish to delete the updates to the form, click the Delete button. Click the Refresh button to view the updated changes to the form.