Call Center ID: Unique identifier code assigned by LiveVox.
Name: Name of the call center.
Manager: Name of the individual who manages the call center.
Billing System: Information for tracking purposepurposes.
Business Unit: The business unit that you want to associate with the call center. You can define the business unit from Configure > Services > Business Unit.
Default Input Filter: Format with which the campaign records are filtered.
Info
If a filename pattern is not used, the default input filter is used for filtering campaign records.
Default Agent Phonebook: Phonebook assigned to the call center.
Call Center Open: Indicates if the services associated with the call center operate.
Info
This feature is available only in conjunction with the settings enabled by LiveVox.
Created By: Name of the individual who created the call center.
Last Modified By: Name of the individual who last modified the call center.