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titleEmergency Services


Note

The Emergency Services feature comes at an additional cost. It requires configuration at the Call Center level and is intended for agent use only. Transfers of customers to 911 is not supported. Contact your Account team to enable this feature.

  • Phone Number: Phone numbers that are not assigned to any service or agents.
  • Street Number: Street number where the call center is located.
  • Apartment, suite, unit, floor, etc: Name of the apartment, suite, unit, floor where the call center is located.
  • Street Name: Name of the street where the call center is located.
  • City: Name of the city in which the call center is located.
  • State: Name of the state in which the call center is located.
  • Zipcode: Zipcode of the city in which the call center is located. 

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