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Table of Contents
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Qualify Test is a snapshot of the current Internet connection between the network your affected agents are using and the LiveVox application,
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intended to gauge the health of your Internet connection. This document provides an overview of the test and answers to some frequently asked questions.Overview
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You must run the Qualify Test only when an issue occurs. Do not run the test when an issue does not currently exist or if the issue occurred in the past. |
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