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  • Platform environment (for example, LiveVox 15 NA3): The information at this level is displayed by default within a section.

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    You can see the number of components that suffered an outage for a given day by hovering over the red bar for that day.


  • Component within a platform environment (for example, ACD within LiveVox 15 NA3): The information at this level is displayed when you click plus icon within a section.

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    you You can see the duration of an outage for a given day, including the related incidents, by hovering over the red bar for that day.


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The Status Page also displays the Past Incidents section, which contains a list of the reported incidents and maintenance for the last fifteen days, including the current day.
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  • You can access an incident or maintenance to see which platform, environment, and component were affected by clicking the title of the incident or maintenance.
  • You can go back to the home page from the incident or maintenance page by clicking Current Status.

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