Agent Training
These Training on Demand modules help with quick and independent training for agents using the LiveVox Agent Desktop.
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All training content is provided for information purposes only. You should test and confirm the proper functioning of all features before use in a production environment. |
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| titleColor | #FFFFFF |
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| titleBGColor | #243356 |
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| title | Agent Training Modules |
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| alias | Training for Agents using TDM/Desk phone |
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| url | https://drive.google.com/open?id=1OsUa-5wXT0ufHNkn_h7EIKWZ-BWUEB4p |
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| alias | Training for Agents using Agent Desktop Native |
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| url | https://drive.google.com/open?id=1oX583AVgJTpwQO9pxn-bdMLZdIo760M- |
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| alias | Training for Agents using "Call Using Computer" /WebRTC |
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| url | https://drive.google.com/open?id=16ybRemQrJ5qmNnnogwK7OFJrmQ28iPF- |
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| alias | Training for Agents using LVC/Soft Phone |
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| url | https://drive.google.com/open?id=14Ni1ZCfaQGvQBI_5D7BnwD7p2ML9vJiq |
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| alias | UCRM Agent Experience |
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| url | https://drive.google.com/file/d/19Gp9D7F_wF92tmr50IIOb1EPMPW9LvJd/view?usp=sharing |
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Product Webinars | Product Webinars | | nopanel | true |
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These Training on Demand modules help with quick and independent training for agents using the LiveVox Agent Desktop.
| Info |
|---|
All training content is provided for information purposes only. You should test and confirm the proper functioning of all features before use in a production environment. |
| Panel |
|---|
| title | Agent Training Modules |
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|
| Newtablink |
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| alias | Training for Agents using TDM/Desk phone |
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| url | https://drive.google.com/open?id=1OsUa-5wXT0ufHNkn_h7EIKWZ-BWUEB4p |
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|
| Newtablink |
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| alias | Training for Agents using Agent Desktop Native |
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| url | https://drive.google.com/open?id=1oX583AVgJTpwQO9pxn-bdMLZdIo760M- |
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|
| Newtablink |
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| alias | Training for Agents using "Call Using Computer" /WebRTC |
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| url | https://drive.google.com/open?id=16ybRemQrJ5qmNnnogwK7OFJrmQ28iPF- |
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| Newtablink |
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| alias | Training for Agents using LVC/Soft Phone |
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| url | https://drive.google.com/open?id=14Ni1ZCfaQGvQBI_5D7BnwD7p2ML9vJiq |
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| Newtablink |
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| alias | UCRM Agent Experience |
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url | https://drive.google.com/file/d/19Gp9D7F_wF92tmr50IIOb1EPMPW9LvJd/view?usp=sharing