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Product Webinars
Product Webinars
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These Training on Demand modules help with quick and independent training for agents using the LiveVox Agent Desktop.

Info

All training content is provided for information purposes only.  You should test and confirm the proper functioning of all features before use in a production environment.


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titleAgent Training Modules
  • Newtablink
    aliasTraining for Agents using TDM/Desk phone
    urlhttps://drive.google.com/open?id=1OsUa-5wXT0ufHNkn_h7EIKWZ-BWUEB4p
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    aliasTraining for Agents using Agent Desktop Native
    urlhttps://drive.google.com/open?id=1oX583AVgJTpwQO9pxn-bdMLZdIo760M-
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    aliasTraining for Agents using "Call Using Computer" /WebRTC
    urlhttps://drive.google.com/open?id=16ybRemQrJ5qmNnnogwK7OFJrmQ28iPF-
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    aliasTraining for Agents using LVC/Soft Phone
    urlhttps://drive.google.com/open?id=14Ni1ZCfaQGvQBI_5D7BnwD7p2ML9vJiq
  • Newtablink
    aliasUCRM Agent Experience
    urlhttps://drive.google.com/file/d/19Gp9D7F_wF92tmr50IIOb1EPMPW9LvJd/view?usp=sharing