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For a smooth LVC experience, your system must have internet connectivity, and adhere to the following minimal configuration:
| Processor speed | 1 GHz |
| Headset | USB (recommended vendors: Plantronics, Logitech) |
| Operating system | Windows 7 or later |
| RAM | 2 GB |
| Sound card | Onboard audio with a headphone jack |
Installation
The LVC URL to be downloaded is provided by the LiveVox VoIP Implementation Team depending on your settings. To install LVC:
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Do not uninstall the previous version of LVC (SilverCloud version 3.15.2.1) for one a week. In case of a rollback, agents can log on to LiveVox as usual. 
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