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For a smooth LVC experience, your system must have the following minimal configuration:
- Headset: USB (recommended vendors: Plantronics, Logitech)
- Internet connectivityProcessor: Pentium III 1GH
- Memory: 512 MB RAM for Windows® 2000 and XP, 2 GB for Vista/ 7+/8/10
- Operating systems: Windows® 2000, XP and later up to 10
- Processor: Pentium III 1GH
- Sound card: Onboard audio (16-bit sound card) with a headphone jackInternet connectivity
- Headset: USB headset (recommended vendors: Plantronics, Logitech)
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Because terminal services with thin clients require separate requirements, let your Implementation Manager/Account Team know if you are using thin clients. |
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The locked green padlock shown below indicates that the communication is secure.
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The Preferences window enables you to change update the audio devices and general options. LiveVox has disabled any option involving connection to the platform, which automatically updates as LiveVox updates your settings. You can, however, update the audio devices if you need to change headsets, microphones, and sound cards. You can also change the way LVC behaves on a local machine.
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- Audio Devices: Can be modified to reflect your audio requirements. From the menu, change audio devices , and enable/disable echo cancellation.
- General Options: Enable nables you to change how LVC behaves. The following options are available:
- Start Minimized
- Minimize to tray
- Minimize on close
- Start LiveVox Communicator when you log in
- Always on top
- Show tip of the day (currently disabled)
- Check for updates automatically
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