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Product Webinars
Product Webinars
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These Training on Demand series help with independent training for more advanced administrative users.

Info

All training content is provided for information purposes only.  You should test and confirm the proper functioning of all features before use in a production environment.


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titleAdvanced Training Modules
  • Newtablink
    aliasSchedule Campaign Jobs
    urlhttps://drive.google.com/open?id=1IsL2F-IR_UEe0FeBO41C34fZMpK0OCfI
     
  • Newtablink
    aliasSegmentation
    urlhttps://drive.google.com/file/d/1ixhprqPq68pZhaT61hD3pLeJMiRvQXzw/view
  • Newtablink
    aliasSecure Payment Capture
    urlhttps://drive.google.com/open?id=1ymD-CDEvgg07gKixoe-TLCmz4QKtK-vK
  • Newtablink
    aliasFTP Browser
    urlhttps://drive.google.com/open?id=1Kuxm59_wIIvuqXgeDWrjgvyoJXoZ3kir
  • Newtablink
    aliasTermination Codes Editor
    urlhttps://drive.google.com/open?id=1QObZVoItIiDgtWkqCQh7k7UL_TEM96xt
  • Newtablink
    aliasAgent Widgets
    urlhttps://drive.google.com/open?id=1JkG2OSDLCogDBLAaNay8ajN5k2M3XTeR
  • Newtablink
    aliasPreferred Click Distribution
    urlhttps://drive.google.com/open?id=0B5P_IkUOot87eGpXVU9ERXpjS1E
     
  • Newtablink
    aliasAgent Phonebook
    urlhttps://drive.google.com/file/d/1K4K5edpS_6U_hqvey_QNmACQOYn8SIOj/view?usp=sharing
  • Newtablink
    aliasGroup and Agent Voicemail
    urlhttps://drive.google.com/open?id=0B0P37FJ8sJ_tZ3lHR2lUV0FESGM
  • Newtablink
    aliasMessage Template Maintenance
    urlhttps://drive.google.com/open?id=0B5P_IkUOot87cGwtQXRMUE45a0U
  • Newtablink
    aliasAdjusting Call Center Hours
    urlhttps://drive.google.com/file/d/1GhBlP5uQL2XP1IQPqy6TobX6qFbaFAnI/view?usp=sharing
  • Newtablink
    aliasPhrases editor - Ordering Voice Talent Phrases
    urlhttps://drive.google.com/open?id=0B5P_IkUOot87dWd3dk81cnRDTUk
  • Newtablink
    aliasPhrases editor - Creating TTS Phrases
    urlhttps://drive.google.com/open?id=0B5P_IkUOot87U1I4MEFkVzdzZ0E
  • Newtablink
    aliasAdding Voicemail Module to an Inbound Line
    urlhttps://drive.google.com/file/d/0B5P_IkUOot87MkVaTVotbUFjdEU/view
  • Newtablink
    aliasWeb Chat Configuration
    urlhttps://drive.google.com/file/d/1sahqxMf3UKMeNh7hfO0-1pNPcs8tC81K/view?usp=sharing
  • Newtablink
    aliasSMS Template Configuration
    urlhttps://drive.google.com/file/d/1deS0hzwBCJ-NetMv1y4YPaf1eelR8OSB/view?usp=sharing
  • Newtablink
    aliasContact Manager Navigation/Campaign Build
    urlhttps://drive.google.com/file/d/1q0knS4RgxcGLmOioHUwqofBnTpZ4NQQS/view?usp=sharing