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LVC is designed to integrate seamlessly with the LiveVox communication platform and virtually eliminate configuration and technical competency requirements. LiveVox assumes all responsibility for the configuration, due to which the settings are hard-coded. This guarantees interoperability with the LiveVox VoIP platform and eliminates accidental changes that could cause your phone to stop working.
Starting LVC
When LVC is started, you are redirected to the main window.
Using LVC
After you launch the application, your phone is ready to place calls to the LiveVox platform.
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Go to your Windows taskbar, click the Show hidden icons icon (
), right-click it, and then select Exit.
Rollback to SilverCloud
Do not uninstall the previous version of LVC (SilverCloud version 3.15.2.1) until one week. In the case of rollback, the agent can log on to LiveVox as usual. 
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