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LiveVox provides you the necessary tools to obtain the maximum efficiency from the LiveVox platform. This document describes the features and functionality of the Livevox Communicator tool (LVC) and explains how to use themit.

System

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Requirements

For a smooth LVC experience, you will need your system must have the following minimal system configuration:

• CPU speed: 1GHz 1 GHz 
  
• RAM Memory: 2GB 2 GB
• Operating Systemsystem: Windows 7+
• Sound Card: On-board Audio with Headphone Jack card: Onboard audio with headphone jack
• Internet connectivity Internet Connectivity
• Headset: USB headset from (recommended vendors: Plantronics or , Logitech)
  
  

Installation

1. The LVC download URL to be downloaded is provided by the LiveVox VoIP Implementation team Team depending on your settings. To install LVC:2.

1. Save the installation file locally.

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1. Run the installation file.
   

   Info

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1. Unless an issue

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1. arises, do not modify the default values for installation.

   When the installation is complete, the following LVC icon appears on your desktop.
   

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1. 
   Image Added
   

2. Run LVC.
   

   Note
   When the program is run for the first time, if prompted, allow your firewall

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1. to unblock LVC.

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1. To function properly, LVC needs full access to

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1. your system

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1. .

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1. For installation switches

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1. , contact the LiveVox VoIP Implementation

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1. Team or the LiveVox Customer Care Team.

   
   

Getting Started

Overview

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GETTING STARTED WITH LIVEVOX COMMUNICATOR

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LVC is designed to integrate seamlessly with the LiveVox communication platform and virtually eliminate configuration and technical competency requirements. LiveVox assumes all responsibility for the configuration so , due to which the settings are hard-coded. This guarantees interoperability with the LiveVox VoIP platform and eliminates accidental changes that could cause the your phone to stop working.

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Starting LVC

When LVC is started, you are redirected to the main screen, on this version, you do not need to enter a Username and Password.

USING LIVEVOX COMMUNICATOR

window.

Using LVC

After One you launch the application, the your phone is ready and you are able to place calls to the LiveVox platform.

Among the options available options on the communicator is the Dialpad are a dialpad for dialing into LiveVox and a Recent tab for to view recently dialed numbers. The Contacts tab has been disabled.

AUDIO DEVICE SELECTION

The settings menu () will take you to Media selection. Select the correct device from the displayed list of devices and click on the play button () to verify functionality. Leave all the other options as default.

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