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Welcome to the LiveVox User Hub! Here you will On this page, you can find helpful information about how to use LiveVox features, training resources, and other key assets that can make using LiveVox more effective. Currently, Our clients are currently on the LiveVox U12 version. If you haven’t have not upgraded yet, reach out to the Customer Care team today to take advantage of the new features and updates on the latest version of the LiveVox Portal.



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Guides




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Administrative User Guides

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Agent Guides

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User Roles and Permissions



References




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Release Notes

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Infosheets

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LiveVox System Status



Training




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Agent Training

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User Training

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Advanced Training



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If you have any questions or suggestions, or if you are facing any issues accessing content, contact the LiveVox Customer Care Team at customercare@livevox.com.