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Guides





LiveVox Administrative User Guides describe the features and tools that are available on the LiveVox platform and explain how to use them to navigate and manage the LiveVox Portal (LVP).


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Administrative User Guides

LiveVox Version

Web Version

PDF Version
U13

Newtablink
aliasAdministrative User Guide U13
urlhttps://docs.livevox.com/display/MUG130/LiveVox+Administrative+User+Guide

Newtablink
aliasAdministrative User Guide U13
urlhttps://docs.livevox.com/download/attachments/3506327/LiveVox%20Administrative%20User%20Guide%20U13.pdf?api=v2

U12

Newtablink
aliasAdministrative User Guide U12
urlhttps://docs.livevox.com/display/MUG120/LiveVox+Administrative+User+Guide

Newtablink
aliasAdministrative User Guide U12
urlhttps://docs.livevox.com/download/attachments/3506327/LiveVox%20Administrative%20User%20Guide%20U12.pdf?api=v2

U11

Newtablink
aliasAdministrative User Guide U11
urlhttps://docs.livevox.com/display/MUG110/LiveVox+Administrative+User+Guide

Newtablink
aliasAdministrative User Guide U11
urlhttps://docs.livevox.com/download/attachments/3506327/LiveVox_Administrative_User_Guide_U11.pdf

U10

Newtablink
aliasAdministrative User Guide U10
urlhttps://docs.livevox.com/display/MUG100/LiveVox+Administrative+User+Guide

Newtablink
aliasAdministrative User Guide U10
urlhttps://docs.livevox.com/download/attachments/3506327/LiveVox_Administrative_User_Guide_U10.pdf?api=v2

Designer Guides

Call Flow Editor Guide

LiveVox VersionWeb VersionPDF Version
U12
All Versions

Newtablink
alias

Designer

Call Flow Editor Guide

U12

urlhttps://docs.livevox.com/display/

DUG120/LiveVox+Designer

CFEUG/Call+Flow+Editor+User+Guide

Newtablink
alias

Designer

Call Flow Editor Guide

U12

urlhttps://docs.livevox.com/download/attachments/3506327/

LiveVox%20Designer%20Guide%20U12

Call%20Flow%20Editor%20User%20Guide.pdf?api=v2

Designer Guides

LiveVox VersionWeb VersionPDF Version
U12U11

Newtablink
aliasDesigner Guide U11U12
urlhttps://docs.livevox.com/display/DUG110DUG120/LiveVox+Designer+Guide

Newtablink
aliasDesigner Guide U11U12
urlhttps://docs.livevox.com/download/attachments/3506327/Designer%20User%20Guide%20U11LiveVox%20Designer%20Guide%20U12.pdf?api=v2

PDAS User Guides

PDF Version
LiveVox VersionWeb Version

U12 and U11

Newtablink
aliasPDAS User Designer Guide U12 and U11
urlhttps://docs.livevox.com/display/PDASUG110DUG110/LiveVox+PDAS+UserDesigner+Guide

Newtablink
aliasPDAS User Designer Guide U12 and U11
urlhttps://docs.livevox.com/download/attachments/3506327/LiveVox%20PDAS%20User%20Guide%20U11%20and%20U12Designer%20User%20Guide%20U11.pdf?api=v2

Call Flow Editor Guide

PDAS User Guides

LiveVox VersionWeb VersionPDF Version
All VersionsU12 and U11

Newtablink
aliasCall Flow Editor GuidePDAS User Guide U12 and U11
urlhttps://docs.livevox.com/display/CFEUGPDASUG110/CallLiveVox+Flow+EditorPDAS+User+Guide

Newtablink
aliasCall Flow Editor GuidePDAS User Guide U12 and U11
urlhttps://docs.livevox.com/download/attachments/3506327/Call%20Flow%20Editor%20User%20GuideLiveVox%20PDAS%20User%20Guide%20U11%20and%20U12.pdf?api=v2