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Guides





LiveVox Administrative User Guides describe the features and tools that are available on the LiveVox platform and explain how to use them to navigate and manage the LiveVox Portal (LVP).


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Administrative User Guides

LiveVox Version

Web Version

PDF Version
U13

Newtablink
aliasAdministrative User Guide U13
urlhttps://docs.livevox.com/display/MUG130/LiveVox+Administrative+User+Guide

Newtablink
aliasAdministrative User Guide U13
urlhttps://docs.livevox.com/download/attachments/3506327/LiveVox%20Administrative%20User%20Guide%20U13.pdf?api=v2

U12

Newtablink
aliasAdministrative User Guide U12
urlhttps://docs.livevox.com/display/MUG120/LiveVox+Administrative+User+Guide

Newtablink
aliasAdministrative User Guide U12
urlhttps://docs.livevox.com/download/attachments/3506327/LiveVox%20Administrative%20User%20Guide%20U12.pdf?api=v2

U11

Newtablink
aliasAdministrative User Guide U11
urlhttps://docs.livevox.com/display/MUG110/LiveVox+Administrative+User+Guide

Newtablink
aliasAdministrative User Guide U11
urlhttps://docs.livevox.com/download/attachments/3506327/LiveVox_Administrative_User_Guide_U11.pdf

U10

Newtablink
aliasAdministrative User Guide U10
urlhttps://docs.livevox.com/display/MUG100/LiveVox+Administrative+User+Guide

Newtablink
aliasAdministrative User Guide U10
urlhttps://docs.livevox.com/download/attachments/3506327/LiveVox_Administrative_User_Guide_U10.pdf?api=v2

Designer User Guides

LiveVox VersionWeb VersionPDF Version
U12

Newtablink
aliasDesigner User Guide U12
urlhttps://docs.livevox.com/display/DUG120/LiveVox+Designer+Guide

Newtablink
aliasDesigner User Guide U12
urlhttps://docs.livevox.com/download/attachments/3506327/LiveVox%20Designer%20Guide%20U12.pdf?api=v2

U11

Newtablink
aliasDesigner User Guide U11
urlhttps://docs.livevox.com/display/DUG110/LiveVox+Designer+Guide

Newtablink
aliasDesigner User Guide U11
urlhttps://docs.livevox.com/download/attachments/3506327/Designer%20User%20Guide%20U11.pdf?api=v2

PDAS User Guides

LiveVox VersionWeb VersionPDF Version
U12 and U11

Newtablink
aliasPDAS User Guide U11 and U12
urlhttps://docs.livevox.com/display/PDASUG110/LiveVox+PDAS+User+Guide

Newtablink
aliasPDAS User Guide U11 and U12
urlhttps://docs.livevox.com/download/attachments/3506327/LiveVox%20PDAS%20User%20Guide%20U11%20and%20U12.pdf?api=v2

Call Flow Editor Guide

LiveVox VersionWeb VersionPDF Version
All Versions

Newtablink
aliasCall Flow Editor Guide
urlhttps://docs.livevox.com/display/CFEUG/Call+Flow+Editor+User+Guide

Newtablink
aliasCall Flow Editor Guide
urlhttps://docs.livevox.com/download/attachments/3506327/Call%20Flow%20Editor%20User%20Guide.pdf?api=v2

LiveVox System Status

GuidePDF Version
LiveVox System Status

Newtablink
aliasLiveVox System Status User Guide
urlhttps://docs.livevox.com/download/attachments/3506327/LiveVox%20System%20Status%20Page%20Infosheet%20V2.pdf?api=v2