LiveVox System Status

Guides

Platform Guides

	LiveVox Admin Guides
	LiveVox Agent Guides

Release Notes

	LiveVox Release Notes

User Guides

Quick Reference Documents

User Roles and Permissions

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News

The presentation, recording, and tip sheet from LiveVox’s March 25^th, 2020 client-exclusive webinar, COVID-19: Keep Agents Productive and Connected are now available at the following location: COVID-19 Guidance. For more information on shifting your agents to a work-from-home environment, please contact your Account Manager.

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Recording and presentation from client-exclusive webinar on at-home agent options with LiveVox are available for view by clicking here (https://bit.ly/2U14N7F). If you have any questions or would like to explore your own options for remote agents, please contact your Account Manager.

U11 Release:

Did you miss our latest Learning Lab? Click here to view assets from our latest event and learn how clients are driving real performance lifts with LiveVox's CRM functionality.

A sneak peek of our latest release LiveVox [U11] is now available! Our Product Leaders  highlight some of the exciting capabilities on LiveVox [U11]. Some of the key features on this release include advancements in campaign segmentation, agent desktop efficiency capabilities, touch screen applications, and more. To view assets from the event, click here: https://bit.ly/2MrlsgG

  Other Releases:

Click here to watch our on-demand webinar and other [U10] asset.

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LiveVox CEO, Louis Summe, alongside product leaders, Boris Grinshpun, Paul McGee, and Charley Eaton, described how the LiveVox [U] Series provides clients with a practical path to evolving their operations from primarily voice strategies to ROI-driven digital engagement.

See assets from the webinar by clicking here.

Training

                    Training Guides

	Agent Training
	User Training
	Advanced Training