Page History

This document provides an overview of new features and enhancements to existing features of the LiveVox Agent Portal in the LiveVox <release number> release.

New Features 

This section describes the new features in the following product categories.

Controls

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Feature 1

<Brief description of the feature without screenshots or procedures.>

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Feature 2

<Brief description of the feature without screenshots or procedures.>

Data Management

Insight

Quality

Non-Voice

Voice

Enhancements

This section describes the enhancements in the following product categories.

Controls

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Feature 1

<Brief description of the feature without screenshots or procedures.>

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Feature 2

<Brief description of the feature without screenshots or procedures.>

Data Management

Insight

Quality

Non-Voice

Voice

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VOICE VOICE

 Personalized Personalized Voicemail Greetings

You can now customize or personalize the voicemail greetings for personal and group voicemails on the Agent Panel.