Page History

This document provides an overview of new features and enhancements to existing features of the LiveVox Agent Portal in the LiveVox <release number> release.

New Features 

This section describes the new features in the following product categories.

Controls

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Feature 1

<Brief description of the feature without screenshots or procedures.>

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Feature 2

<Brief description of the feature without screenshots or procedures.>

Data Management

Insight

Quality

Non-Voice

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File Sharing Through Web Chat

You can now send and receive files from your customers through web chat.

Voice

Enhancements

This section describes the enhancements in the following product categories.

Controls

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Feature 1

<Brief description of the feature without screenshots or procedures.>

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Feature 2

<Brief description of the feature without screenshots or procedures.>

Data Management

Insight

Quality

Non-Voice

Voice