This document provides an overview of the new features and enhancements to existing features of the LiveVox Agent Portal in the LiveVox <release number> release. New Features in LiveVox U13 Agent PortalThis section describes the new features in the LiveVox <release number> release. New Feature 1<Description of new feature.> <Procedure, if any. Add a logical start and finish to the procedure and start in a new paragraph.> New Feature 2<Description of new feature.> <Procedure, if any. Add a logical start and finish to the procedure and start in a new paragraph.> Enhancements in LiveVox U13 Agent PortalThis section describes the enhancements to existing features in the LiveVox <release number> release. exftr1 | exftr1 | Existing Feature 1<Description of enhancement.>
<Procedure, if any. Add a logical start and finish to the procedure and start in a new paragraph.>
| Anchor |
|---|
exftr2 | Email ReadabilityTo improve readability, email formatting now contains the following enhancements:
- The original email message is separated from the subsequent messages.
- All the elements of the email message (for example, sender, recipient, subject, and body) are clearly distinguished from each other.
- Date and time when the email message was sent appear in the smart date format.
exftr2 | Existing Feature 2<Description of enhancement.>
<Procedure, if any. Add a logical start and finish to the procedure and start in a new paragraph.>Known Limitations in LiveVox U13 Agent Portal
This section contains the known behaviors, system maximums, and limitations in the LiveVox <release number> release.
Known Limitation 1<Description of known limitation.>
Known Limitation 2<Description of known limitation.>
Known Issues in LiveVox U13 Agent Portal
This section contains the known issues in the LiveVox <release number> release.
Known Issues 1<Description of known issues.>
Known Issues 2<Description of known issues.>
Fixed Issues in LiveVox U13 Agent Portal
This section contains the issues fixed in the LiveVox <release number> release.
Fixed Issues 1<Description of fixed issues.>
Fixed Issues 2<Description of fixed issues.>
