This document provides an overview of the new features and enhancements to existing features of the LiveVox User Portal in the LiveVox <release name> release. New Features in LiveVox User Portal <Release Number>This section describes the new features in the LiveVox <release version> release. New Feature 1<Description of new feature.> <Procedure, if any. Add a logical start and finish to the procedure and start in a new paragraph.> New Feature 2<Description of new feature.> <Procedure, if any. Add a logical start and finish to the procedure and start in a new paragraph.> Enhancements in LiveVox User Portal <Release Number>This section describes the enhancements to existing features in the LiveVox <release name> release. Anchor |
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| Encrypted Fields in Contact Manager and Fields Editor |
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| Encrypted Fields in Contact Manager and Fields Editor |
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| Encrypted Fields in Contact Manager and Fields EditorThis feature provides the following enhancements: - Allows users to define encrypted fields for sensitive data
- Allow users to define which components and roles have read/write access to these encrypted fields
When Encrypted Fields are enabled on the Client level, users now have the ability to view and re-label up to five dedicated encrypted fields in Fields editor under the Contact entity.
The Fields editor provides the ability to edit and define what applications will have read/write access to these encrypted fields. Panel |
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title | Editing Encrypted Fields |
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| 1. Select the encrypted field from the list of available fields. 2. Enter a new label if required. 3. From the Edit Encrypted Columns screen select Encrypted Field Permission option.
4. From the Encrypted Field Permission screen check the read/write permissions for the listed roles and components.
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To verify encrypted fields are enabled go to Configure>Client/Service>Client>Billing tab. When enabled, under General, the Encrypted Fields will be checked.
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- When you encrypt a field in Contact Manager, the field is encrypted at the Application level.
- Encrypted fields are never exported in reporting or data dumps.
| Existing Feature 2<Description of enhancement.> <Procedure, if any. Add a logical start and finish to the procedure and start in a new paragraph.> Known LimitationsThis section contains the known behaviors, system maximums, and limitations in the LiveVox U11 release. Known Limitation 1<Description of known limitation.> Known Limitation 2<Description of known limitation.> Known IssuesThis section contains the known issues in the LiveVox U11 release. Known Issues 1<Description of known issues.> Known Issues 2<Description of known issues.> Fixed IssuesThis section contains the issues fixed in the LiveVox U11 release. Fixed Issues 1<Description of fixed issues.> Fixed Issues 2<Description of fixed issues.> |