Page History

This document provides an overview of the new features and enhancements to existing features of the LiveVox User Portal in the LiveVox <release name> release.

New Features in LiveVox User Portal <Release Number>

This section describes the new features in the LiveVox <release version> release.

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New Feature 1

<Description of new feature.>

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New Feature 2

<Description of new feature.>

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Enhancements in LiveVox User Portal <Release Number>

This section describes the enhancements to existing features in the LiveVox <release name> release.

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Encrypted Fields in Contact Manager and Fields Editor Encrypted Fields in Contact Manager and Fields Editor

Encrypted Fields in Contact Manager and Fields Editor

This feature provides the following enhancements:

• Allows users to define encrypted fields for sensitive data
• Allow users to define which components and roles have read/write access to these encrypted fields

When Encrypted Fields are enabled on the Client level, users now have the ability to view and re-label up to five dedicated encrypted fields in Fields editor under the Contact entity.

To verify encrypted fields are enabled go to Configure>Client/Service>Client>Billing tab. When enabled, under General, the Encrypted Fields will be checked.

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Existing Feature 2

<Description of enhancement.>

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Known Limitations

This section contains the known behaviors, system maximums, and limitations in the LiveVox U11 release.

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Known Limitation 1

<Description of known limitation.>

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Known Limitation 2

<Description of known limitation.>

Known Issues

This section contains the known issues in the LiveVox U11 release.

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Known Issues 1

<Description of known issues.>

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Known Issues 2

<Description of known issues.>

Fixed Issues

This section contains the issues fixed in the LiveVox U11 release.

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Fixed Issues 1

<Description of fixed issues.>

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Fixed Issues 2

<Description of fixed issues.>