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	Agent Certification Experience Program
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	Agent Certification Experience Program
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This Training on Demand module helps with quick and independent training for agents using the LiveVox Agent Desktop.

Info
All training content is provided for information purposes only. You should test and confirm proper functionality of all features before use in a production environment.

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title	Agent Training Modules (based on LV7.0)

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alias Training for Agents using TDM/Desk phone (based on LiveVox v.7.0)
url https://drive.google.com/open?id=13mlIBQLXqwp3ctAycHcH55z0nve1PPOx
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alias Training for Agents using Agent Desktop Native (based on LiveVox v. 7.0)
url https://drive.google.com/open?id=1zzEEROXKFzbXTiKvBSojeLy6t18mrAsc
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alias Training for Agents using "Call Using Computer" /WebRTC (based on LiveVox v.7.0)
url https://drive.google.com/open?id=1qF91fFhkvIdO79ss6wg5IgZvEdavRDnl
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alias Training for Agents using LVC/Soft Phone (based on LIveVox v.7.0)
url https://drive.google.com/open?id=1K_RZxWuklgUmKdwCioNNgWyufi3TPpTd

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title	Agent Training Modules (based on v.5.0)

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alias Training for Agents using LVC/Soft Phone (based on Platform v.5.0)
url https://drive.google.com/open?id=0B5P_IkUOot87NXpKSk5Sc1JRR0E
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alias Training for Agents using "Call Using Computer" /WebRTC (based on Platform v.5.0)
url https://drive.google.com/open?id=0B5P_IkUOot87UDJFaG9Edk5lNGc
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alias Training for Agents using TDM/Desk phone (based on Platform v. 5.0)
url https://drive.google.com/open?id=0B5P_IkUOot87bjJ5S251dWhXcVE

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