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Agent Certification Experience Program
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We are excited to announce the release of our latest upgrade, Platform 5! Platform 5 has made great strides to unify key components of LiveVox to provide 3 main benefit areas for users such as yourself:

  • Efficiency Drivers: Make your job easier and increase efficiency of your most valued resources with new tools that simplify manager tasks and optimize your agents

  • Competitive Advantages: Further differentiate your contact center services with features the industry is still struggling to leverage

  • Inbound/Blended Enhancements: Improve the performance of your inbound businesses with tools that optimize inbound capabilities

To learn more about Platform 5, we've provide a few assets below:

  • Watch a recording of our Platform 5 webinar:
    Newtablink
    aliasWatch now
    urlhttps://youtu.be/R9M0fVjS0Wc

  • Get a Sneak Peek of the New Platform 5 features in this preview document:
    Newtablink
    aliasDownload the Sneak Peek
    urlhttps://docs.livevox.com/download/attachments/11764380/Platform%205%20Release%20Preview.pdf?api=v2

  • Read a blog on Platform 5:
    Newtablink
    aliasRead our blog
    urlhttp://info.livevox.com/blog/platform-5-sneak-peak