On Thursday, September 21st, LiveVox product leaders provided attendees with a sneak peek into the newest features available in Platform 6. Below are assets from the event. Platform 6 is now live! Contact your account manager to learn more. Like all our quarterly releases, each upgrade provides ~40+ new enhancements and features. In Platform 6, we focused on providing capabilities to shrink your resource requirements under the following themes: - Inbound/Blended Enhancements: Advanced routing, IVR tools, and reporting capabilities help drive intelligent inbound workflows
- Expanded Risk Mitigation Capabilities: Consent Management for Multichannel/Channel of Choice
- User Empowerment: Enhanced self-service capabilities that make your life easier and campaign configurations faster
- Enhanced Monitoring and Audit: Greater granularity to simplify reporting requirements
Platform 6 is available for upgrade now. Don't get left behind, learn about upgrading today. Contact your account manager or email us at info@livevox.com |