Page tree

Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Expand
titleViewing Reports

The report provides both Table and Graph Chart options, and you can choose how to view the data using a toggle button next to the Data Range. The toggle button allows you to easily switch between these views, depending on how you prefer to analyze the data.

The available view options are:

  • GraphChart: Displays the data visually using graphs charts (for example., bar charts and line graphscharts), allowing you to quickly identify trends and patterns in ticket updates, comments, resolutions, and other key metrics.
  • Graph Chart and Table: Shows both the graphical representation and the detailed table simultaneously. This option helps you compare the visual trends with the exact numerical data, providing a complete report view.
  • Table: Displays the data in a tabular format, listing the values for each field (e.g., updates, comments, tickets resolved) in rows and columns. This option is useful for viewing detailed figures and performing data analysis.

...