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New Version 7

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titleFilter Criteria

You can generate the Agent Ticket Detail report based on the following filter criteria:

  • Date:
    • Today
    • One Week
    • Two Weeks
    • Three Weeks
    • One Month
    • Custom Date Range (Limit of 60 Days)
  • Accounts
  • Agent Teams
  • Agents
  • Components
  • Contacts
  • Labels
  • Priorities
  • SLA Due Dates
  • Ticket Types

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