LV24 Pop-Out Help

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titleInteroperability of Secure Payment Capture (SPC) widgets with Designer Desktop/Agent Panel

You can use the SPC widgets on the Agent panel or Agent panel with Designer desktop. To enable the functionality:

  1. Select and double-click the required agent desktop in the Agent Desktop window.
  2. Add the required SPC widget under the Extended Panel tab.
  3. Select the Agent Panel or Agent Panel + Designer option from the Desktop. This step is applicable if the agent is using either Agent Panel or Agent Panel with Designer Desktop.
  4. Save the Agent Desktop by clicking Save.
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titleMS Teams

 The The MS Teams tab displays the latest version of the MS Teams application that Agent Desktop application, which can be downloaded and .... Click Download MS Teams App to your local computer as an installable .zip file. You can upload and install this file on MS Teams to access the Agent Desktop within the Teams application.