This Training on Demand module helps with quick and independent training for agents using the LiveVox Agent Desktop. | Info |
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All training content is provided for information purposes only. You should test and confirm proper functionality of all features before use in a production environment. |
To view individual modules, please expand selection below: | Expand |
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| title | Agent Training Modules |
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| | Newtablink |
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| alias | Agent Training (based on ACD 2.9) |
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| url | https://drive.google.com/file/d/0B0P37FJ8sJ_tT25FNHZDOTA5Ums/view?usp=sharing |
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| Newtablink |
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| alias | Training for Agents using LVC/Soft Phone (based on Platform v.5.0) |
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| url | https://drive.google.com/open?id=0B5P_IkUOot87NXpKSk5Sc1JRR0E |
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| Newtablink |
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| alias | Training for Agents using "Call Using Computer" /WebRTC (based on Platform v.5.0) |
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| url | https://drive.google.com/open?id=0B5P_IkUOot87UDJFaG9Edk5lNGc |
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| Newtablink |
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| alias | Training for Agents using TDM/Desk phone (based on Platform v. 5.0) |
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| url | https://drive.google.com/open?id=0B5P_IkUOot87bjJ5S251dWhXcVE |
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