Training Hub

Page tree

Versions Compared

Old Version 11

changes.mady.by.user user-de9fc

Saved on

compared with

New Version 12

changes.mady.by.user user-de9fc

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Section
Column
width20%

Excerpt Include
Agent Certification Experience Program
nopaneltrue
Agent Certification Experience Program

Column
width80%

This Training on Demand module helps with quick and independent training for agents using the LiveVox Agent Desktop.

 

Info

All training content is provided for information purposes only.  You should test and confirm proper functionality of all features before use in a production environment.

To start, please click
Newtablink
aliasHERE!
Expand
titleAgent Training Modules
  • Newtablink
    aliasAgent Training (
Tip
This training is
  • based on ACD
version
  • 2.9

 

  • )
  • urlhttps://drive.google.com/file/d/0B0P37FJ8sJ_tT25FNHZDOTA5Ums/view?usp=sharing
 

 

 
  • Newtablink
    aliasTraining for Agents using LVC/Soft Phone (based on Platform v.5.0)
    urlhttps://drive.google.com/open?id=0B5P_IkUOot87NXpKSk5Sc1JRR0E
  • Newtablink
    aliasTraining for Agents using "Call Using Computer" /WebRTC (based on Platform v.5.0)
    urlhttps://drive.google.com/open?id=0B5P_IkUOot87UDJFaG9Edk5lNGc
  • Newtablink
    aliasTraining for Agents using TDM (based on Platform v. 5.0)
    urlhttps://drive.google.com/open?id=0B5P_IkUOot87bjJ5S251dWhXcVE