SpeechIQ Library is a repository of different books wherein each book itself is a collection of various available assets. LiveVox The platform provides various books out of the box for quick and easy implementation such as Grade Templates, Interaction Intents, Keyword Lists, Scorecards, Synonyms, Tags, Redaction Settings, Word Replacement, and Client Integrations. Each book in the library can consist of any number of assets of different types.
You can use SpeechIQ Library to apply books to clients or clients can use to apply to trusted partners. The assets that are part of the book help the clients with basic information to start using the LVP (LiveVox Portal) platform.
Accessing the SpeechIQ Library
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