LV23 Pop-Out Help

Page tree

Versions Compared

Old Version 2

changes.mady.by.user Chaitra Ramaprasad

Saved on

compared with

New Version Current

changes.mady.by.user Chaitra Ramaprasad

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

You can create search criteria in each reporting subsection of SpeechIQ or in the Search and Score window. The Saved Search Management window in the Configuration section displays all the saved search criteria that you have created in either the Reporting or Search and Score sections.

Accessing the Saved Search Management

To access the saved search management configuration, on the WFO tab, click SpeechIQ > Configuration > Saved Search Management.
The Saved Search Management window with the configured search criteria is displayed.

Tip
  • To search for specific saved searches, use the Filter field. 
  • To view details of only active saved searches, select the Active Only checkbox.
  • To customize the table columns view, see the instructions in the Customizing a Table section in Reporting.
  • To refresh the list, click the Refresh icon ().

...