An input filter converts the data from your input files into a format that can be recognized by the LiveVox Portal (LVP). You can create input filters to import data from files into the LiveVox database through field mapping and data transformation. You can use multiple input filters simultaneously to allow different business units with different customer relationship management (CRM) systems or file formats to use the same LiveVox services. Input filter also provides you the ability to create and define the input filter layouts to be used for Contact Manager imports.
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Records in the Input Filter containing the country code are processed as valid numbers for dialing. Using the Input filter, you can upload up to 30 phone numbers for each account in the E.164 format. |
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Modifying a filter that is in use affects the interpretation of data. Instead, create a copy of the filter and test it using the new format before implementation. |
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