Page tree

Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Info

To facilitate this feature, you must add the required reports for automated sharing:

  1. On the WFO tab, click Speech IQ >Reporting.
  2. Select the type of report for which you want an automated report to be generated.
  3. Click the Advanced Search icon ().
  4. In the Search window that appears, click Add Automated Report.
  5. For instructions on how to add automated reports, see Adding Automated Reports section in the Administrative User Guide.
Expand
titleCustomizing Report Table

You can customize the displayed report table as follows.

OptionProcedure
Display or hide certain columns in the table.
  1. Click the arrow next to any column heading, and then click the Columns option.
  2. If you want to display certain columns in the table, select the checkboxes next to their names.
  3. If you want to hide certain columns in the table, clear the checkboxes next to their names.
Sort the values in a column in ascending or descending order.Click the column heading once or twice as required. Alternatively, you can click the arrow next to the column heading, and then select the Sort Ascending or  Sort Descending option.
Filter the statistics based on a column.Click the arrow next to the column heading, and then use the Filters option. 
Lock or unlock a column.Click the arrow next to the column heading, and then click the Lock or Unlock option.
Tip
  • To search for a specific report, use the Filter field.  
  • To refresh the list, click the Refresh icon ().
Expand
titleModifying a Report Schedule or Filter
  1. Double-click on the row that contains the automated report that you want to modify. Alternatively, you can select the row and then click Edit.
  2. In the report details window, modify values in the fields as required. For field descriptions, see Adding Automated Reports section in the Administrative User Guide. 
  3. To reset or modify the filters:
    1. On the selected report window, click Update Filters.
    2. Modify the filters as required.
    3. Click Apply.
      The filters are updated for the scheduled report.
  4. Click Save.

...