- To filter the results, click
 and select the required criteria. - For more information, see Creating a Saved Search
- To add the report into automated reports, see Creating Automated Reports.
- To export a report to a Microsoft Excel workbook, click the Export icon (
 ).To customize the table columns view, see instructions in the Customizing a Table section in SpeechIQ Reporting. - To refresh the list, click the Refresh icon (
 ). - To see the breakdown by the scorecard, click the arrow next to the name in the Agent column.
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