Click Add in the Agent Desktop. Desktops drop-down is auto-populated with <new>.window.
Enter the Name of the Agent Desktop.
Enter the Description of the Agent Desktop.
Select Max Conference Parties from the drop-down menu.
Select Desktop Mode from the drop-down menu.
Select the Agent Panel + Extended Panel or Agent Panel + Designeroption, if needed.
Info
When you select Agent Panel + Extended Panel option, the Extended tab appears and when you select Agent Panel + Designer option, the Designer tab appears in the Agent Desktop window.
Click SaveAgent Desktop to save the details. If successful, a notification message appears.
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Copy an Agent Desktop
In the Agent Desktop window, a list of all the agent desktops appears.
Select From the Desktops drop-down menu, select the Agent Desktopthat you want to copy.
Click the Copy icon.
The on Copy Agent Desktopwindow appears.
Enter Specify the new agent desktop name.
Click Click OK. If successful, a notification message appears.
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Delete an Agent Desktop
In the Agent Desktop window, a list of all the agent desktops appears.
Select From the Desktops drop-down menu, select the Agent Desktopyou want to be deleteddelete.
Click on the Delete Agent Desktopicon.
Select OK. A Confirm pop-up window appears, click OK to confirm the deletion. If successful, a notification message appears.