Telco Not Included Voice Minutes refers to a pricing model in which the cost of telecommunications or carrier fees is not included. Under this model, the client purchases access to the software solution only, and the telecommunications services required for making or receiving calls are the responsibility of the client. The actual Telco-Free Voice Minutes represent the voice minutes that apply to the monthly minimum voice commitment. For example, if your monthly minimum voice commitment is $1500 at 2 cents per minute, then the Telco-Free Voice Minutes are 75000 minutes.