LiveVox's Campaign Management is an easy-to-use, drag-and-drop, filter-based functionality that lets you create, manage, and optimize highly-targeted voice and digital campaigns without the need for coding or IT support.

A campaign is a series of planned actions or events, typically used to achieve a specific marketing or advertising goal. LiveVox campaigns consist of a list of contact records to which you assign dialing strategies and initiate contact with your customers based on their preferences. Campaigns let you target a specific audience for a specific duration, and let you define how you will contact them.

LiveVox's Campaign Management functionality works in tandem with LiveVox's Contact Manager to let you easily configure custom and regulatory-compliant campaigns based on your contacts' attributes, interaction history, and channel preferences (voice, email, or SMS). 

For additional information, see Campaign Management.