A Business Processing Outsourcing (BPO) network risk mitigation application that enables organizations to provide visual-based, side-by-side insight on BPO performance to uncover trends and compare results. You can access all information wherever your agents are based. The information is securely stored in the LiveVox cloud and is accessible and distributable using a web browser. BPO Analytics are available for clients that outsource work to different agencies. 

For additional information, see Unified Analytics.